What car suv reviews

2022 What Car? Reliability Survey: family SUVs

Our exhaustive annual survey rates the dependability of cars aged up to five years old, based on the experiences of nearly 25,000 owners.

Hyundai Tucson

Most reliable family SUVs

=1. Hyundai Tucson hybrid (2021-present)

Reliability rating 100%

What went wrong? Nothing

Hyundai’s roomy family SUV is available with frugal hybrid set-ups that are worthy alternatives to diesel power. This current iteration has been impressively dependable so far, with not a single hybrid example in our survey putting a foot wrong. That makes it an affordable vehicle to live with.

=1. Mitsubishi Eclipse Cross (2017-2021)

Reliability rating 100%

What went wrong? Nothing

Mitsubishi’s disappearance from the UK is a shame, because it produces some exceptionally reliable models. Not one of the Eclipse Crosses we were told about put a foot wrong, and that meant no unexpected bills for owners.

3. Lexus UX (2019-present)

Reliability rating 99.0%

The hybrid-only UX isn’t as roomy inside as some rival family SUVs, but it is one you can trust not to leave you at the roadside. Just 3% of UX owners told us their car had suffered a fault, with these limited to its interior trim or non-engine electrics. All the issues were resolved within a week and no owner was charged.

Hyundai Tucson

Least reliable family SUVs

1. Peugeot 3008 diesel (2017-present)

Reliability rating 74.4%

What went wrong? Suspension 18%, brakes 8%, exhaust 8%, non-engine electrics 8%, battery 5%, bodywork 5%, engine 5%, engine electrics 5%, fuel system 5%, gearbox/clutch 3%, interior trim 3%, sat-nav/infotainment 3%

Diesel 3008s are prone to problems than their petrol or hybrid siblings, with a 40% fault rate, compared with 27% for the other two fuel types combined. Although 83% of cars were fixed for free, some owners faced bills of up to £1500. And repairs weren’t fast, taking more than a week in 70% of instances.

Owner’s view “My car was off the road for 15 weeks when it needed a new turbo and seven weeks for a new wiring loom”

2. Range Rover Evoque (2011-2019)

Reliability rating 78.8%

The original Evoque suffered lots of time-consuming faults. Among the 35% of cars that went wrong, non-engine electrics and the battery were the main culprits, and more than half of the cars that went wrong were in the repair shop for more than a week. Repairs were free for most (81%) owners, but a minority paid more than £1500.

3. Jaguar E-Pace (2017-present)

Reliability rating 82.9%

E-Pace owners complained about issues with their cars’ bodywork, interior trim and sat-nav/infotainment systems, with 42% of cars suffering a fault. Although most problems were rectified for free, some owners shelled out up to £500 per fault, and 54% of the affected cars were out of action for more than a week.

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The best family SUVs in 2023

Family SUVs offer lots of practicality and a high-up driving position in a relatively compact package. Here are the 10 best models in the UK right now – plus two we recommend avoiding.

Family SUVs have become hugely popular with car buyers in recent years because of the extra practicality and increased ride height they offer over regular family cars.

The first big-seller in the UK was the Nissan Qashqai (which arrived here in 2007), but there’s now a wide range of SUVs for families to choose from. In fact, there are so many these days, it can be hard to work out which is the best choice for you.

To help you decide which is the best family SUV for you, our expert road testers assess each car’s practicality, durability and comfort, as well as rating its performance on the road and how it compares with its rivals for running costs and price.

Our list includes electric car and plug-in hybrid (PHEV) options, which make a lot of financial sense as company cars because of the low tax rates applied.

Here’s our current top 10 ranking of the best family SUVs available to buy new in the UK, plus two models we think you should avoid. You can read about each one in more detail in our full new car review, and find the latest offers through our New Car Buying pages.

Slideshow story: please click the right-hand arrow above to continue, or simply scroll down if you’re reading on your mobile

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25 most reliable SUVs

Everyone wants to be seen in an SUV, but not broken down at the roadside. So, to help you choose an SUV that won’t let you down, here are the 25 most reliable models.

The farthest most SUVs ever venture off-road is the pavement outside the school gates, but they can still have a pretty hard life coping with use as the family taxi and comuting companion, so you need one that won’t let you down.

To help car buyers choose ones that won’t suffer a string of costly faults, we’ve asked nearly 25,000 SUV owners to reveal all about the dependability of their cars. For the annual What Car? Reliability Survey, conducted in association with MotorEasy, we asked motorists if their cars had suffered any faults over the past 24 months and, if so, how long those issues kept their cars off the road, and how much they cost to get them repaired.

We compared SUVs in four different classes: small SUVs, family SUVs, large SUVs, luxury SUVs, sports SUVs and coupe SUVs. Here we reveal the most dependable 25 models, based on the data for cars aged up to five years old.

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Mazda CX-60 long-term test

The Mazda CX-60 is the Japanese brand’s largest SUV and its first plug-in hybrid. Our consumer editor is finding out if it’s a good alternative to a conventionally fuelled off-roader

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New Lexus NX vs used BMW X5

We rate both of these SUVs highly – especially as plug-in hybrids. But should you buy a brand new NX 450h+ or a used example of the bigger X5 xDrive45e for the same money?

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Best large SUVs 2023

The best large SUVs are practical, luxurious and good to drive, with sensible running costs. Here we count down the top 10 – and reveal the ones that we’d avoid.

For many people, large SUVs have replaced big saloons as the ultimate expression of modern motoring, and they make great family cars, thanks to their spacious and practical interiors.

The best are also easy to drive, combining a calm ride with tidy handling, and a lofty driving position with user-friendly controls. But with so many models to choose from, it can be difficult to know where to start, so here we count down our top 10 – and name the large SUVs to avoid.

If any take your fancy, simply click on the relevant link to find out more or see how much of a discount you could get by using our free New Car Buying service.

Ford Kuga

In our tests, the plug-in hybrid version of the Kuga went almost 50% farther on electric power than similarly priced rivals. Plus, it trounced them when petrol power took over, returning 52mpg. The Kuga also gives you a supple ride and a lofty view of the road ahead, but it’s a shame the interior is no classier than that of a Ford Focus hatchback.

Pros

Cons

Land Rover Defender

The new Defender is a rugged SUV that fuses fantastic off-road ability (especially if you add the optional locking rear differential) with decent on-road manners. If that’s the blend of abilities you’re after, it’s effectively in a class of one.

Pros

Cons

Audi Q5

Audi’s Q5 is a very quiet cruiser, but its biggest strength of all is its interior quality. For starters, the materials all look and feel great. However, it’s the details that really set the Q5 apart, such as switches that click so satisfyingly you could be forgiven for thinking they’ve been made by Rolex. Just bear in mind that the ride is firm unless you stick with entry-level Sport trim.

Pros

Cons

BMW X3

The X3 is a great choice if you’re looking for a prestige SUV and only need five seats. Keen drivers will like its strong engine range and top-notch handling, while passengers can enjoy the luxurious and spacious interior. You also get BMW’s iDrive infotainment system, which is a real bonus because it’s the best around.

Pros

Cons

Peugeot 5008

The Peugeot 5008 combines MPV-esque versatility with SUV looks, plus it handles tidily, the ride is comfortable and the interior is seriously plush. Our recommended 1.2-litre petrol engine might only have 129bhp, but it still pulls strongly even with all seven seats filled.

Pros

Cons

Skoda Enyaq iV

Skoda’s first bespoke electric car takes the form of a large SUV that’s practical, good to drive, smart inside and well-equipped. Perhaps most impressive of all, though, is the sheer value it offers – the ‘60’ version is priced in line with much smaller models, such as the Kia e-Niro.

Pros

Cons

Lexus NX

The latest NX is the most compelling plug-in hybrid we’ve yet seen, with a long electric-only range which should not only slash your running costs, but also makes for tempting company car tax rates. This large SUV is good to drive, too, and has an interior that’s hard to fault in any respect.

Pros

Cons

Kia EV6

The fully electric EV6 combines a huge real-world range with the ability to charge at speeds that no rival can keep up with, addressing two of the biggest concerns that people still have about such vehicles. Add in outstanding refinement, loads of space for five and competitive pricing, and the striking EV6 doesn’t just look like the future – it feels like it too.

Pros

Cons

Kia Sorento

Another Kia takes second place, with the Sorento’s hybrid tech combining good real-world fuel economy with comparatively low CO2 emissions, despite this being a hugely spacious seven-seater. You get a forgiving ride and accurate steering, too, while the driving position is lofty enough to make HGV drivers jealous. Throw in Kia’s superb seven-year warranty, and the Sorento is an excellent choice.

Pros

Cons

Hyundai Santa Fe

Just not quite as good as the closely related Santa Fe. This car combines everything a large SUV buyer is looking for – namely, lots of space, comfort and kit, along with the potential for low running costs. There are both regular and plug-in hybrid options on offer, with the latter making especially good sense for company car drivers, and our recommended Premium trim comes with everything you could want.

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Pros

Cons

And the large SUV to avoid.

If what you’re looking for is a beefy off-roader with seven seats, the Rexton is worth considering. However, it’s far too flawed to recommend if you intend to use it predominantly on the road. Read our review

Best of

Best 7-seat cars 2023

Whether you’re looking for a part-time seven-seater or a car to carry lots of people on a regular basis, check out our top 10 which shows the best cars to go for – and the cars to avoid

Feature

Mazda CX-60 long-term test

The Mazda CX-60 is the Japanese brand’s largest SUV and its first plug-in hybrid. Our consumer editor is finding out if it’s a good alternative to a conventionally fuelled off-roader

Feature

New Lexus NX vs used BMW X5

We rate both of these SUVs highly – especially as plug-in hybrids. But should you buy a brand new NX 450h+ or a used example of the bigger X5 xDrive45e for the same money?

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