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Used Nissan Qashqai 2014-2021 review

As evidence of just how highly we rate this second-generation Nissan Qashqai, it was crowned What Car? Car of the Year in 2014. Back then, our judges were impressed by the British-built Qashqai’s «low costs and first-class levels of comfort, refinement, space and safety». The good news is that this still holds true as a used buy.

The present Qashqai was heavily facelifted in 2017 and some engine changes adopted in 2018, but the original engine range consisted of 1.5-litre and 1.6-litre diesels, or if you prefer petrol power there was a choice of 1.2-litre and 1.6-litre turbocharged units. In both cases, the smaller engines were actually preferable both in terms of costs and smoothness. A CVT automatic gearbox called Xtronic was available on the 1.2 petrol and 1.6 diesel.

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On the road, the lower-powered 1.3 petrol strikes a happy compromise between smoothness and economy. It’s brisk enough in everyday use, and effectively replaces the previous 1.2 and 1.6-litre units, neither of which impressed as they should. The 1.5-litre diesel is gutsy and delivers plenty of poke from low revs, though there is the occasional gruffness to it. The 1.6-litre diesel on the older variants could also be a little gravelly, although there was a noticeable increase in available shove.

The Qashqai was developed on UK roads and you can tell by the way it strikes such a good balance between ride comfort and handling. The steering is responsive, the body doesn’t lean too much in corners and there’s lots of grip, yet the Qashqai also rides bumps and potholes with real composure, particularly if you avoid the largest 19in wheels. It also does a really good job of shutting out wind and road noise.

While newer rivals such as the Seat Ateca have overtaken it, there’s easily enough room in the boot of the Qashqai for a folded baby buggy, a travel cot and a few overnight bags. Opt for an Acenta version or above and you also get boot dividers that can be used to either segment the load space or raise the boot floor for a flat loading lip. Drop the rear seats and you can fit an adult’s bicycle in, provided you first remove its front wheel.

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Used Nissan Qashqai 2014-2021 review

The Qashqai is a very popular choice with families, so look out for scratches and scrapes where bulky items such as bikes and baby buggies have been lifted in and out of the boot, as well as general wear to the rear seats.

Bear in mind that the 1.5 diesel models will need a new cambelt every five years or 75,000 miles, at a cost of about £500; so if the car you are looking at is approaching this age and/or mileage, make sure it’s been done or factor the equivalent discount into the asking price. All other engines use a timing chain.

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Brake hose wear

The right rear wheel arch protector on vehicles made up to 23 September 2016 might deform and rub against the right rear brake hose, damaging it in the process and potentially causing a brake fluid leak. Affected vehicles are to have a modified liner fitted.

Indicator failure

The indicator in the door mirror might not operate when the heated rear screen is switched on. This recall applies to Qashqais made between 12 June 2017 and 28 June 2017 and requires the indicator connections to be inspected by a dealer and potentially reworked.

Incorrect VIN plate

VIN plates fitted to some Qashqais were labelled with incorrect gross combination weight (GCW) numbers. This recall affects cars with both the manual and CVT gearboxes and requires Nissan dealers to fit new VIN plates with the correct information printed on them.

Excessive oil consumption

Some owners of the 1.2 petrol have found that this engine consumes an excessive amount of oil, so check the dipstick level to make sure it isn’t low. If it is, that could indicate high oil use and potential neglect from the previous owner.

Timing chain rattling

There have been reported problems with rattling timing chains on 1.2-litre petrol models under acceleration. Pay close attention to this on your test drive. We’ve also heard some concerns with the stop/start system not working as it should.

Parking sensors

The parking sensors can stop working or sound when you’re not close to anything as a result of water ingress.

Air conditioning

The air conditioning can need regular regassing, so check that it works when you look at the car. A regas isn’t cheap, because Nissan uses a more environmentally friendly refrigerant. Compressors can also fail, in which case you’re looking at about £300 for a new one.

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Used Nissan Qashqai 2014-2021 review

The market for this second-generation Qashqai starts at about £5500, for which you’ll be able to buy an early 2014 diesel with plenty of miles on the clock. There are far fewer early petrol examples out there, so most 1.2 petrols cost around £6500, but the majority have covered far fewer miles.

Increasing your budget to £8500 will buy you a 2015 Qashqai that’s covered an average mileage for the year. Spend between £9000 and £11,000 and you’ll have your choice of top-spec 2016 cars, while you’ll need nearer £12,000 for a post-facelift model from 2017 onwards. Look to spend between £12,000 and £15,000 on 2018 cars, and £18,000 to £24,000 on late 2019 and 2020 models. Some of the last models of this generation Qashqai (2021 examples) will set you back upwards of £20,000.

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CO2 emissions

Of the engines available before the tax alterations, the best diesel is the 1.5 which only emits 99g/km. The 1.6 diesel isn’t too bad with 120g/km (133g/km with four wheel drive — same as the 1.2 petrol). The worst is the 1.6 petrol at 138g/km.

Road tax (VED)

Road tax will vary on anything registered before 1 April 2017 depending upon the amount of CO2 it produces. Anything registered after will incur a flat rate fee, regardless of which engine you go for, because of changes in the road tax system. The current VED rate is £165 per year for all petrol and diesel cars.

Servicing

Minor servicing from Nissan costs £229 for a petrol Qashqai or £269 for a diesel one, while major visits are £309 and £369, respectively. It’s not the cheapest car in terms of servicing (which is required every 12 months), but this is largely offset by Nissan throwing in 12 months’ European roadside assistance as part of the deal.

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Used Nissan Qashqai 2007 — 2013 review

The first-generation version of the Nissan Qashqai was actually a huge gamble. It was one of the first family-sized SUVs on the market, at a time when such things weren’t as sought after as they are today. If buyers hadn’t taken to the rugged looks of the Qashqai or to its unusual name, it could have brought Nissan to its knees, but luckily it was an instant success and went on to spawn hundreds of rivals in its wake.

Part of the reason for its success was that despite looking like an SUV and offering decent practicality and a raised-up driving position, the Qashqai is actually closer in size to traditional family hatchbacks, such as the Ford Focus and VW Golf, so it was easy to drive too, and economical to run. Buyers after seven seats could even choose a Qashqai +2 version, with two extra seats in a lengthened boot area. Both cars remained on sale until the arrival of the all-new second-generation Qashqai in 2013.

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The 1.6-litre petrol option was less impressive but perfectly fine for low mileage driving. A higher-powered but slow-selling and thirsty 2.0-litre petrol version was also available. Those that need four-wheel drive or an automatic gearbox had to go for a 2.0-litre engine (petrol or diesel) if buying a pre-2012 Qashqai.

A new 1.6-litre dCi diesel was introduced in 2012 to replace the 2.0-litre unit and it’s both more powerful and more economical than the 1.5, though the smaller engine is cheaper to buy. Four-wheel drive can be specified with the 1.6-litre dCi diesel, although most Qashqais in the classifieds are front-wheel drive.

In terms of specifications, early Qashqais were offered in Visia, Acenta and Tekna trim levels and even the base models are adequately equipped. The Tekna does, however, look more impressive thanks to its larger alloy wheels and other styling upgrades. Just don’t forget that the bigger wheels mean a less comfortable ride.

Even higher specification versions were offered later in the life of the first-generation Qashqai in the form of the N-tec and 360, equipped with high levels of safety equipment and technology as standard.

To drive, the Qashqai was no sports car, of course, but the performance was always adequate and it steered and handled well. The Nissan Qashqai was designed to be comfortable on the road first and foremost and in most trims it’s one of the best cars in the class in terms of absorbing speed bumps and potholes. That said, it’s worth bearing in mind that examples with larger alloy wheels are less comfortable, if more controlled feeling in the corners.

It does offer a raised ride height and driving position over those cars, but the boot is no larger, nor more useful, and the rear seats aren’t especially spacious. The interior is well-made, however, and feels of a high quality.

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Used Nissan Qashqai 2007 — 2013 review

Be wary of diesel Qashqais, because the diesel particulate filter (DPFs) can clog up under such conditions, and is expensive to replace. Make sure the DPF warning light is working and that it goes off once the car is running.

DPF problems seems to affect the 2.0-litre diesel more than the 1.5. However, the 1.5-litre engine can suffers from sticking valves if used on mainly low-speed or short journeys. This can lead to turbocharger failure and lack of lubrication elsewhere in the engine, so look out for uneven idling or stuttering when accelerating. Check the oil level, too, and ensure there’s a full service history detailing regular oil changes.

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Squeaks and rattles can appear, especially around the dashboard and front seats. There are complaints about poorly fitted door trims, too.

If the car smells musty or damp, there may be a leak around the edge of the windscreen. Having new glass fitted is the only way to solve this problem.

There have been a number of recalls. Check they have all been done when you buy.

Reason for recall

It has been identified that the front suspension lower ball joints on some of the subject vehicles have not been fully seated into the hub. This has resulted in the securing bolt not fitting into the groove in the ball joint shank. If the situation goes uncorrected the ball joint could detach which could result in loss of vehicle control.

How the manufacturer will repair

Recalled vehicles will be checked for correct location of the ball joint and rectified as necessary.

Reason for recall

The cover screw securing the pinion shaft may loosen causing noise during steering operation. Continued use in this condition could result in the screw coming out of the gear housing and in certain circumstances cause a loss of steering control.

How the manufacturer will repair

Recall the potentially affected vehicles to fit a locking plate to the cover screw that secures the pinion shaft.

Number of affected vehicles

Reason for recall

There is a possibility that the air conditioning compressor may seize which could result in an unexpected engine stall.

How the manufacturer will repair

Recall the vehicles that are likely to be affected to replace the a/c compressor and the drive belt and idler roller.

Number of affected vehicles

The Qashqai’s air-conditioning system requires attention less often than rival cars’, too, and the timing belt change interval on some versions is 95,000 miles, as opposed to the segment average of 37,000 miles.

Brake discs and light bulbs are on par with the rest of the class, but it’s safe to say that the first-gen Qashqai has a good reputation for durability.

Alas, the later second-generation Qashqai has always had a poor reliability record, by contrast. In our most recent What Car? reliability survey, it came fourth from bottom in the family SUV class.

Reliability rating 87.0%

Few of the cars we were told about had a higher proportion of faults than the Nissan Qashqai, with 40% of them going wrong. The battery and non-engine electrical systems caused the most problems, followed by the brakes, exhaust and interior trim. Most of the stricken cars could still be driven, but more than a quarter spent a week or longer in the garage. On the bright side, four out of five of them were fixed for free and no repair bills topped £300.

Nissan as a brand finished in 27th place out of 30 manufacturers in the same survey.

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